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Shipping


  • Monday - Friday : All shipping methods are available.

  • Ground shipping would take 1~5 business days for delivery time depends on your location. Please see the chart on end of this page.
  • Saturday, Sunday, Holidays - No shipping available. The carriers do not deliver ground packages on SAT, SUN, and Holidays.
  • UPS don't deliver ground packages on Saturday or Sunday.
  • UPS deliver packages on Saturday ONLY IF when the customer choose "Nextday+SAT" for shipping method.
  • Express order for large quantity-order must confirm the delivery due date by the phone (1-888-766-8808)

  • There's no guarantee for ground shipping, it can be delayed 1 or 2 days by UPS.
    This means no refund for product(s) and shipping.
  • Additionally, for weather delay problems are inevitable- so no refund will be given.

Same Day Shipping Requirements: 


  • Ground shipping is not a guaranteed service and can take up to 7 business days.
    We recommend upgrading to Express shipping for time sensitive orders.

  • You must choose your correct due date & please write " SHIP TODAY" under the special instruction. If you do not choose your due date nor write "ship today" under the special instruction, we may send out your banner(s) the next day due to overwhelming same-day banners. 
  • All order steps need to finish before1 PM PST- Yes, if you need a proof from us, the proof must be APPROVED by 1 PM PST.
  • Quantity limit for Same day Shipment: Maximum 3-5 banners. if you have more than 3 banners for same day shipment, please call us to confirm for availability. Most of the time, YES! it's available. But, we do need to put an extra note. So, please call us and confirm at 1-888-766-8808)
  • For large size banner- we cannot do same day shipping since the printing takes few hrs and the time slot is not possible for us to complete it. So for over 12ft size banner, please understand that we need at least one business day for production time.
  • There's no guaranteed delivery date for ground shipping. If you absolutely need by a certain date, please choose EXPRESS shipping method.

Express Shipping Agreement:

  • 3DAY, 2DAY, NEXT DAY + NEXT SATURDAY DELIVERY only*
  • Although express shipping is guaranteed delivery method, failure of shipment happens. And UPS internal delay issues are really beyond out of control once we ship out the package.
  • If the shipment failed to deliver on time due to UPS internal issue or the fault of customer (not able to receive the package due to wrong address, wrong information, absent during delivery, etc.), we will process a refund of 100% shipping plus 60% of the product(s) you’ve ordered if you wish to return the product due to past due date. Every banner is customized, and it's not resellerable. The UPS do not pay product(s) cost for failure shipment on time. So it's 100% loss for our end. Many competitor companies do not process any refund for the product cost for the delay express shipment issue. But we have come with this term to compensate for our customers. At the check- out under the terms and conditions- you must agree to this express shipping failure agreement. So, if any reason express shipping fails, 100% shipping refund Plus 60% products refund will be given once your claim has been approved by our company and UPS. Return label can be sent to your email to process this late arrival claim for express shipment only.
    *For ground shipment, it's never guaranteed delivery- so there will be NO REFUND FOR THE SHIPPING AND PRODUCT. No Exception.

Track shipment

  • After we ship out your package, the tracking number will be emailed to you.

Product turnaround

  • Same day -Upon request (Please write "Ship today" Under the special instruction box.
  • Your printing file Must approved & paid in full by 1 pm PST)
  • 1 business day - Regular turnaround time (M-F)
  • More larger quantities banners, please call us to confirm the turn around time. (1-888-766-8808)
  • Turnaround time begins after your design has been approved if proof is necessary

Store Pick-Up Schedule

  • Monday to Friday: 9:00 am to 5:30 pm pst
  • Saturday: Closed

 

UPS ground transit times from Los Angeles, CA.


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Same Day Shipping Policy

  • Business days: Monday - Friday  |  No weekends and/or holidays
  • Same day shipping on all orders!

  • Ground shipping
  • In order to take advantage of our same day shipping, you must have your artwork approved and your order paid in full before   2 PM PST (shipping from Los Angeles, CA.)

  • Express shipping
  • Must have your artwork approved and your order paid in full before 2 PM PST (shipping from Los Angeles, CA.)

  • In case of multiple quantity orders, we may not be able to ship out on the same day. We will let you know if your order cannot be shipped same day.
  • Monday - Friday : All shipping methods are available.
  • UPS does not deliver packages on Saturday, Sunday, nor Holidays.
  • UPS delivers packages on Saturday only when customers choose Next day Saturday Option.
  • There is no guarantee for ground shipping.
  • For guaranteed delivery, choose 3 day, 2 day, or next day shipping.

UPS ground transit times from Los Angeles, CA.

Material Information    
Items Weight Material Details
Pop Up Display Fabric Backdrop 270 GSM / 8 OZ 100% Polyester
NFPA 701 Fire Proof
Knitted Matte Wrinkle Resistant
Fabric Step and Repeat Banner 270 GSM / 8 OZ 100% Polyester
NFPA 701 Fire Proof
Knitted Matte Wrinkle Resistant
Vinyl Step and Repeat Banner 14 OZ Heavy Duty Vinyl Semi Matte
Vinyl Banners 14 OZ Heavy Duty Vinyl Semi Matte
Double Sided Banners 14 OZ Heavy Duty Vinyl Semi Matte
Mesh Banners 8 OZ Perforated Vinyl 30% air-flow through
Retractable Banners 14.5 OZ P.E.T. Ultra Smooth PVC Sheet
X-Banners 14 OZ Heavy Duty Vinyl Semi Matte
Window See Thru Decals 6 ML Perforated Vinyl 50 / 50 Ratio of Perforations
Adhesive Banners 4 ML Orafol Vinyl Regular or Removable Adhesive